1.  Introduction

Welcome to iDealCode, your premier destination for innovative software solutions and services. At iDealCode, we prioritize the privacy and security of our visitors’ and users’ personal information. This privacy policy outlines how we collect, use, and protect the data gathered through your interactions with our website, www.idealcode.co. We are dedicated to maintaining transparency and ensuring that your privacy rights are respected at all times. By accessing or using our website, you consent to the practices described in this privacy policy. We encourage you to review this policy carefully to understand how we handle your information. If you have any questions or concerns regarding our privacy practices, please don’t hesitate to reach out to us.

2.  Information We Collect

At iDealCode, we are committed to protecting your privacy and safeguarding your personal information. When you visit our website, we may collect various types of information to enhance your browsing experience and provide personalized services. The types of information we collect may include:

  • Personal Information: When you voluntarily provide personal information, such as your name, email address, phone number, or other contact details, through our website’s contact forms, registration forms, or when subscribing to our newsletter.
  • Usage Data: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, device type, referring URLs, pages visited, and the date and time of your visit. This data helps us analyze website traffic and improve our services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies are small text files stored on your device that track your interactions with our website.
  • Analytics Data: We may utilize third-party analytics services, such as Google Analytics, to gather aggregated data about website usage patterns, user demographics, and other insights to improve our website and marketing efforts.

We collect this information to better understand our audience, improve our website’s functionality, tailor content to users’ preferences, and provide a personalized experience. Rest assured, we do not sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy and data security are of utmost importance to us.

3.  How We Use Your Information

At iDealCode, we use the information we collect for various purposes, including:

  • Providing and Personalizing Services: We use your personal information to deliver the products, services, and information you request from us. This may include responding to your inquiries, processing transactions, and providing customer support.
  • Improving Website Performance: We analyze usage data and website analytics to enhance the functionality, usability, and performance of our website. This helps us identify areas for improvement and optimize your browsing experience.
  • Marketing and Communications: With your consent, we may use your contact information to send you promotional emails, newsletters, updates, and other communications about our products, services, and events. You can opt out of receiving marketing communications at any time.
  • Personalization and Customization: We may use cookies and similar technologies to personalize your experience on our website, such as remembering your preferences, customizing content, and displaying targeted advertisements based on your interests.
  • Legal Compliance: We may process your information to comply with applicable laws, regulations, legal obligations, or to respond to lawful requests from government authorities or law enforcement agencies.
  • Security and Fraud Prevention: We take measures to protect the security and integrity of our website and prevent unauthorized access, fraud, or other illegal activities. This may involve monitoring website traffic, detecting and resolving security incidents, and enforcing our terms of use.

By using our website and providing your information, you consent to the collection, use, and processing of your data as described in this Privacy Policy. We will only use your information for the purposes outlined above and will not use it in any way that is incompatible with these purposes without your consent.

4.  Information Sharing And Disclosure

At iDealCode, we understand the importance of safeguarding your personal information and strive to protect your privacy to the fullest extent possible. However, there are certain circumstances where we may need to share your information with third parties for specific purposes. Here’s how and when we may disclose your information:

  • Service Providers: We may share your personal information with trusted service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers are contractually obligated to use your information only for the purposes specified by iDealCode and are prohibited from disclosing or using your information for any other purpose.
  • Business Partners: In some cases, we may collaborate with third-party partners to offer joint products, services, or promotions. In such instances, we may share your information with these partners to facilitate the partnership or to fulfill your requests.
  • Legal Obligations: We may disclose your information in response to lawful requests from government authorities, regulatory agencies, or law enforcement agencies, or as required by applicable laws, regulations, court orders, or legal processes.
  • Protection of Rights: We may share your information to protect the rights, property, or safety of iDealCode, our customers, or others, including enforcing our terms of use, preventing fraud or illegal activities, or addressing security concerns.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to a successor entity or disclosed during the due diligence process. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
  • With Your Consent: We may also share your information with third parties for other purposes not described above if we have obtained your consent to do so.

Please note that we do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. Additionally, we take reasonable steps to ensure that any third parties with whom we share your information adhere to strict confidentiality and data protection standards.

By using our website and providing your information, you acknowledge and agree to the sharing and disclosure practices outlined in this Privacy Policy. If you have any concerns or questions about our information sharing practices, please contact us for further assistance.

5.  Data Retention And Security Measures

At iDealCode, we take data security and protection seriously and have implemented robust measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Here’s how we handle data retention and the security measures we have in place:

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the type of information collected and the purposes for which it was collected. Once your information is no longer needed, we securely delete or anonymize it to prevent unauthorized access.
  • Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
    • Encryption: We use encryption protocols to secure the transmission of sensitive information between your browser and our servers, ensuring that your data remains confidential and protected during transit.
    • Access Controls: We restrict access to your personal information to authorized personnel only, such as employees, contractors, and service providers, who require access to perform their duties. Access to sensitive information is granted on a need-to-know basis and is subject to strict authentication and authorization controls.
    • Firewalls and Intrusion Detection Systems: We deploy firewalls and intrusion detection systems to monitor and block unauthorized access attempts, malicious activities, and cyber threats in real-time, thereby safeguarding the integrity and security of our systems and data.
    • Regular Audits and Assessments: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security vulnerabilities, weaknesses, or gaps in our systems and processes. These audits and assessments help us ensure that our security measures remain effective and up-to-date.
    • Employee Training: We provide comprehensive training and awareness programs to our employees, contractors, and service providers on data security best practices, privacy policies, and compliance requirements to promote a culture of security and privacy awareness throughout the organization.

Despite our best efforts to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

If you have any concerns about the security of your personal information or suspect any unauthorized access or misuse of your data, please contact us immediately for assistance.

6.  Third-Party Services And External Links

At iDealCode, we may utilize third-party services and incorporate external links on our website to enhance your experience and provide additional functionalities. It’s important to understand how these third-party services collect, use, and disclose your information, as their practices are governed by their respective privacy policies and terms of service. Here’s what you need to know about third-party services and external links:

  • Third-Party Services: We may partner with third-party service providers to facilitate various aspects of our website and business operations, such as website hosting, analytics, advertising, payment processing, and customer support. These third-party service providers may have access to your personal information only to perform their designated functions on our behalf and are contractually obligated to maintain the confidentiality and security of your data.
  • External Links: Our website may contain links to external websites or resources that are not owned or operated by iDealCode. These external links are provided for your convenience and reference purposes only and do not imply any endorsement or affiliation with the linked websites. We are not responsible for the privacy practices or content of these external websites, and your interactions with them are subject to their respective privacy policies and terms of service.

While we strive to partner with reputable third-party service providers and ensure the quality and safety of external links, we cannot guarantee the accuracy, reliability, or security of their services or content. Therefore, we encourage you to review the privacy policies and terms of service of any third-party services or external websites that you visit through our website to understand how your information may be collected, used, and disclosed by them.

If you have any questions, concerns, or feedback regarding our use of third-party services or external links, please don’t hesitate to contact us for assistance. We value your privacy and are committed to transparency and accountability in our data practices.

7.  Your Rights And Choices

In this section, we outline your rights and choices regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information. If you would like to exercise this right, please contact us using the contact details provided at the end of this Privacy Policy.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you. You can update or correct your information by contacting us or by accessing your account settings if applicable.
  • Right to Erasure: You have the right to request erasure of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent for processing. However, please note that we may retain certain information as required by law or for legitimate business purposes.
  • Right to Restriction of Processing: You have the right to request restriction of processing of your personal information in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller, where technically feasible.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances, such as processing for direct marketing purposes or based on legitimate interests. If you object to such processing, we will no longer process your personal information unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.

To exercise any of these rights or for inquiries regarding your personal information, please contact us using the contact details provided below.

8.  Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

iDealCode s.a.r.l.
Oscar Street, Building #5, 2nd Floor
Jal El Dib, Metn, Lebanon
info@idealcode.co
(+961) 3 731 901

We are committed to addressing your concerns and resolving any issues related to the collection, use, and protection of your personal information. Your privacy and trust are important to us, and we appreciate the opportunity to assist you with any inquiries or requests you may have.

9.  Revision History

This Privacy Policy was last updated on the first of march 2024. We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or industry standards. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our website or services after any modifications to this Privacy Policy will constitute your acceptance of such changes.